Kristen Westerduin

Customer Service Representative

Meet The Team

Kristen began her career with the team five years ago as an Administrative Assistant and has since become a primary contact for the Wholesale and Retail Customer Service Division. Her responsibilities include client communications, Property & Casualty and Surplus Lines compliance, and administrative support. She prioritizes clear communication, obtaining the documentation needed for each policy, and keeping all parties informed of any ongoing activities.

Before joining the team, Kristen worked at several museums, including the Morris Museum in Morristown, New Jersey, and the Hudson River Museum in Yonkers, New York. This experience strengthened her ability to assess each situation individually, develop effective solutions, and address a variety of client needs.

Kristen was hired after graduating from Bard College with a degree in Fine Arts and French Literature and is happy to utilize her skills to offer the best customer experience possible.

She lives in Fair Lawn, New Jersey, and enjoys painting, cooking, and playing volleyball in her spare time.